PRIVACY POLICY

We understand that the confidentiality of information is important to visitors to our website, and we are committed to ensuring that your privacy is protected. This Privacy Policy of Asset Chain Techlligence Private Limited (“Privacy Policy”) provides information on when and why we collect personal information, how we use the data we collect, and the procedures that we have in place to safeguard your privacy.

By accessing and using our website and submitting your information to us by email, use of our website, or otherwise, you shall be deemed to have consented to the collection and use of that information as set out in this Privacy Policy. This privacy policy and the Terms of Use will govern your use of the website.

By accessing, using, or using any other services and features, you are accepting the practices described in this privacy policy. In this privacy policy, meanings as ascribed to the terminologies in the Terms of Use shall be applicable.

In general, you can visit our website without telling us who you are or revealing any personal information about yourself (such as your name, company, phone number, address, or email address).

Data Privacy Notice:            

You may be asked to give us more specific information about yourself. For example, if you are seeking information about us or our products, we may ask you to share your name, company name, e-mail address, and phone number (“User Information”). Supplying such information to us is optional, but you may be unable to complete the request/inquiry submission without providing us with such information.

Cookie

We utilize cookies to enhance our service to you. Certain cookies are necessary for certain services to function properly, while others are employed to gather statistics regarding website usage in order to enhance the site’s usability and convenience for users. Certain cookies are transient in nature and are expunged upon browser closure, while others possess persistence and remain on the user’s device for a specified duration.

What are the purposes for which TruScholar uses cookies?

A cookie is a small text file that saves your browsing information for better future preferences.

The following are the purposes for which cookies are used:

1. Traffic Monitoring;
2. IP address from which you access the Website;
3. Type of device and operating system used to access the Website;
4. Date and Time of your access to the Website;
5. Pages that you visit.

Data collected by TruScholar:

1. Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to Your computer whenever You are surfing the web.

1. In addition to the IP address, we may collect non-personally identifiable information, which is information that, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, company industry, current location, or zip code), browser types, domain names, and statistical data involving the use of the Company’s Website;
2. Information provided by you when creating an account;
3. Information provided by you when contacting us for an enquiry such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
4. Information provided by you when scheduling a meeting or asking for a demo of our services;
5. Information relating to any services purchased or to any transaction you entered into.
6. We rely on authorized third-party service providers to facilitate platform-based payment transactions. In addition, to facilitate card transactions on our platform, we employ tokenization services from certified third-party service providers in accordance with applicable regulations. Such information is utilized and processed by third-party service providers, who may also transmit it to the card networks (e.g., Visa, Mastercard). These third-party service providers are authorized to use, process, and transmit the information required to provide tokenization services in compliance with the applicable laws. These third-party service providers comply with PCI-DSS. No information that you provide for the purpose of facilitating card transactions on our platform is stored.

Use of Information:

We use the information collected for one or more of the following:

• To communicate with you regarding the interest you have shown in visiting the site or for the services you have signed up for;
• Performing statistical and/or analysis on the information;
• Use the information collected in such other forms and manners to maintain the quality, effectiveness, and standard of Our Website, products, and services;
• Analyze and measure User behavior and trends;
• To aid strategic development, data collection, and analytics;
• Monitor, maintain, troubleshoot, and/or improve Our products and services and any associated features, including evaluation or devising new features;
• Internal record keeping;
• To build user profiles and marketing profiles,
• To audit the usage of our products and services.
• Preventing any potentially illegal activity and screening of any undesirable or abusive activity;
• Contact for market research purposes, including the transmission of marketing materials that may be of interest to you, whether by soft-opt-in or by opt-in methods.
• Find and prevent fraud
• soft opt-in consent is a specific type of consent that applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt out (an individual can opt-out through the unsubscribe button from the email itself).
• For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide.

We want to ensure that the information we collect is accurate. If your contact information changes, or if you wish to delete certain contact information from our records, please let us know by sending an email to info@truscholar.io.

If at any time you wish to “opt-out” of receiving information from us, please let us know by sending us an email to info@truscholar.io or you can unsubscribe from the email itself. Please note that due to lead times on certain contacts, you may continue to receive contacts for a short period following your “opt-out” notification.

Log Files

TruScholar follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Protection of your personal information:

While we take all reasonable precautions and apply necessary technical and organizational measures to protect personally identifiable information from loss, misuse, alteration, or destruction, data transmission over the Internet may not be adequately secured by the sender.

As a result, we cannot ensure the secure receipt of any information that is sent to us by this medium, and any such information is sent at your own risk.

Third-Party Web Sites:

By clicking on a link to an external website or location, you will be redirected away from our platform and to a new site, where an additional entity may obtain personal information or anonymous information about you. We exercise no authority over, do not evaluate, and are not liable for the content of these external websites. Please note that the provisions outlined in this Privacy Statement do not pertain to the content or websites referenced outside this one, nor do they govern any information collected after you click on links to such external websites.

Disclosure to third parties

On occasion, our regulators or governmental or judicial entities or agencies may require us to disclose any personal information they have obtained in order to comply with the applicable laws, including cyber laws. We reserve the right to disclose your information, including any personal data, to third parties, including group companies, in order to facilitate service provision and/or perform logistical, technical, or other functions on our behalf. Such as providing users with bulletins or newsletters.

Data Retention:

Any information provided to us may be retained by the organization so long as it is necessary to fulfill our service obligations to our users and as mandated by law.

Change of Business Ownership and Control:

1. The company may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of the company. Information provided will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Information for the purposes for which it was originally given to Us.
2. We may also disclose information to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps to ensure that your privacy is protected.

Revisions to the Privacy Policy:

We reserve the right to update and revise this privacy policy at any time. You can determine if this privacy policy has been revised since the last visit by referring to the last updated date at the top of this page. You should therefore review this privacy policy regularly to ensure that you are aware of its terms and amendments. Use of the website constitutes acceptance of the terms of the privacy policy as amended or revised by us.

Resources:

We provide publicly accessible resources on our websites. Please be aware of providing any personal information on blogs and other resources that might lead to contact you with unsolicited messages. Truscholar will not be liable if you choose to disclose your personal information on such resources. If you want to remove your personal information from such resources, contact info@truscholar.io.

GRIEVANCE REDRESSAL MECHANISM:

Any complaints, requests, or concerns with regard to the use, processing, or disclosure of information provided by you or a breach of these terms may be taken up with the designated grievance redressal officer, as mentioned below, via postal mail or by sending an email to info@truscholar.io.

Grievance Redressal Officer: Any complaints, abuse, or concerns with regard to content, comment, or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below, either in writing or through email signed with the electronic signature.

Grievance Redressal Officer

Name: Samit Singhai

Email: samit@truscholar.io

https://truscholar.io 

Asset Chain Techlligence Pvt Ltd

3RD Floor, Nanda Motors,

Nawathe Square,

Amravati-444606

We request you to please provide the following information in your complaint:-

1. Identification of the information provided by you.
2.  A clear statement as to whether the information is personal information or sensitive personal information.
3.  Your address, telephone number, or e-mail address.
4.  A statement that you have a good-faith belief that use of the information has been processed incorrectly or disclosed without authorization, as the case may be.
5.  A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner of the right that is allegedly infringed.

The company may reach out to you to confirm or discuss certain details about your complaint and the issues raised.

The company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.

You may also contact us if you have any questions/suggestions about the policy using the contact information mentioned above.

Disclosure in compliance with legal obligations:

We may disclose personal information if we believe in good faith that such disclosure is necessary in order to comply with law or legal process (for example, in response to a warrant, subpoena, or other court order), to protect against misuse or unauthorized use of our website, or to protect the rights, property, or personal safety of us, our customers, the public, or the national security requirements.

WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS OF A THIRD PARTY, OR FOR ANY UNAUTHORIZED INTERCEPTION OF DATA OR BREACHES ATTRIBUTABLE IN FULL OR IN PART TO THE ACTS OR OMISSIONS OF THIRD PARTIES, OR FOR DAMAGES ASSOCIATED THAT RESULT FROM THE OPERATIONS SYSTEMS, EQUIPMENT, FACILITIES, OR SERVICE PROVIDED BY THIRD PARTIES THAT ARE INTERCONNECTED WITH THE SERVERS.

A Special Note about Children:

The website is not directed at children under 18 (eighteen). They are not allowed to register with or use the service or provide personal data. If we discover that we have collected personal information from a child under 18, we will delete that information as soon as possible.

If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.